We are the UK's leading provider 

specialising in healthcare administration and business management



As a direct supplier to the NHS and private healthcare service, you can have complete confidence in our fully recognised NHS courses.

Leaders in Medical 
Administration and Business Training

Giving you the skills and knowledge to 
succeed in Medical Administration and Business Management 
with the UK's leading training provider.

" Delivering exceptional standards in training for over 45 years. "

TRAINING

BSMSA are an accredited City and Guilds training and membership organisation. 


Launched 

BSMSA Business Administration Diploma level 2, 3 and 4, we will soon be offering these as City and Guilds accredited qualification and eligible for upgrade.


We provide nationally recognised BSMSA accredited medical administration courses, alongside BSMSA and City and Guilds accredited business management courses. 


These range from beginners introduction courses, up to full medical secretary, practice management and business management courses offering the perfect learning solution, no matter what level you want. 


MEMBERSHIP

Our membership is there to help and support all looking to work or currently working in the health sector.  "The BSMSA aims to have a positive impact on the future of medical secretaries and administrators through the promotion of training, encouraging personal development and endorsing the role they play in the clinical environment."


Sad news!

Unfortunately, over the past few months we have had reports that one of our competitors has felt the need to misinform potential learners about the course requirements needed to enter the NHS administrational workforce. As a direct supplier to the NHS and one of only two training organisations actively promoted by the NHS for the qualifications we provide, we are truly saddened that a fellow training organisation feels the need to try and disparage other businesses by providing inaccurate information to potential learners. We are of course looking into this from a legal stance currently and hope that they improve their ethical operational practices.


All BSMSA courses are fully recognised within the NHS, and learners do not have to obtain a very specific organisations accredited 'stamp of approval' to gain a post within the NHS. We hope this training organisation has a clear look at their ethical marketing and sales practices. We all offer different course deliveries and support for all learners, and there is room for us all, but honesty with learners regarding your courses accreditation should be paramount.

Training Courses

Short 
Courses

  • Medical Terminology for Beginners
  • Customer Care
  • Employment Law
  • Dealing with Difficult Situations
  • Benefiting from an Appraisal
  • Dental Medical Terminology for Beginners
  • An Introduction to DGL
  • Safeguarding Adults
Read more

Medical Terminology Qualifications

  • BSMSA Medical Terminology for Beginners
  • BSMSA Level 2 Certificate in Medical Terminology
  • BSMSA Level 3 Certificate in Medical Terminology
Read more

Medical Transcription Courses

  • BSMSA Level 2 Certificate in Medical Audio Transcription
  • BSMSA Level 2 Certificate in Medical Word Processing
  • BSMSA Level 2 Certificate Word processing and Audio package
  • BSMSA Level 3 Certificate in Medical Audio Transcription
  • BSMSA Level 3 Certificate in Medical Word Processing
  • BSMSA Level 3 Certificate Word processing and Audio package
Read more

Full Medical Administration Qualifications

  • BSMSA Level 2 Certificate in Medical Administration
  • BSMSA Level 3 Certificate in Medical Administration
  • BSMSA Level 2 Medical Secretary Diploma 
  • BSMSA Level 3 Medical Secretary Diploma
  • BSMSA Level 2 Diploma in Medical Administration
  • BSMSA Level 3 Diploma in Medical Administration
Read more

Business Administration Qualifications

  • BSMSA Level 2 Business Administration Diploma
  • BSMSA Level 3 Business Administration Diploma
  • BSMSA Level 4 Business Administration Diploma

Read more

Practice Management 
Qualifications

  • BSMSA Level 5 Certificate in Healthcare Management
  • BSMSA Level 5 Diploma in Healthcare Management
Read more

City & Guilds AMSPAR Accredited Courses

We aim to be the best so you can achieve your best.

We treat every student as an individual and let you study at your pace.

  • All our mentors are trained to the highest level

    Our mentors are all fully trained in the course will be studying ensuring you get the benefit from their wealth of knowledge and experience.

  • We know the health sector inside and out

    90% of our team have worked within the health setor in secreatrial and managerial roles. We know what they want from thier team, ensurng you leave your training with the best skills and knowledge.

  • Over 45 years experience

    The BSMSA was founded in 1983 by two working medical secretaries. Since then it has grown into the effective and professional organisation representing medical secretaries, personal assistants, clinical team secretaries, administrators and clerical staff working in the NHS, General, Academic, Private Practice and Primary Care.

  • Membership to be proud of

    With free career advice, CV support, annual training days and monthly newsletters, there is plenty to be gained from being a BSMSA member.

ACCREDITED for your confidence

What our students are saying"?"

Polly - Southampton - Level 2 Medical Secretary Diploma

February 2026

I’m absolutely delighted with the result!

I really appreciate your support throughout the course and have thoroughly enjoyed my learning experience.

Laura- Warrington - Level 3 Medical Secretary Diploma

May 2026

Thank you so much. I really appreciate all your support throughout this process.

It feels a little bittersweet — I’m happy it’s finished, but at the same time, I truly enjoyed doing something just for myself. Now that it’s done, I find myself wondering what’s next.